FAQ

  • No, however a light is available free of charge during office hours on a first come first serve basis. You will be required to leave your license in exchange for the light. License will be returned when light is returned. Light must be returned before the office closes.
  • Yes, we provide four-wheel carts free of charge. The carts may not be removed from the premises.
  • You must provide a written seven-day notice to the office. It can be in person, mail or by e mail. You must clean your unit (broom clean). You must remove your lock. You must notify the office that your unit is clean and the lock is removed. If you do not notify the office that you have taken all the above steps, then your rent will continue to run as we cannot put the unit back into our rental system. Notification can be made in person, via phone or e-mail.
  • The doors can operate in the “automatic mode.” If items are left unattended, the door may close and the items under the door may damage the door. This can be very expensive and you are responsible for damages if the cameras show that you did not keep the designated area clear.
  •  Yes, once access hours are over, silent alarm activates and will be triggered by any motion or door opening. If you trigger the alarm after closing, you will be fined $250.00 and or evicted.
  • Aisle way cannot be blocked, room must be left for other tenants to safely pass. In addition, any personal items left outside of units overnight will be disposed of.
  • El Camino Self Storage has a wide range of both indoor and outdoor drive-up units. There are convenient storage sizes from 2’ x 4’ all the way up to 10’ x 20’. 
  • The alarm system is automatically activated after closing time.  If you are in the facility after closing time and the alarm is activated you will be charged $250.00 fee on the first offense. The second offense will warrant an eviction. 
  • Yes, units can be reserved up to seven days in advanced.
  • You need a government issued document containing a picture. Documents like driver's license or passport are acceptable.
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