We recommend that you frequently visit your unit(s). We do not have access to your unit(s) and unable to check the interior for incidents such as water leaks that develop. We recommend you carry insurance to protect your valuables.

The main cause of rodents are tenants whom store food in their units. Storage of any food is specifically prohibited, however, not everybody follows the rules (we cannot monitor). To help alleviate this problem, El Camino Self Storage hires professional exterminators to install bait boxes around the exterior of our facilities and we utilize stickem traps on the interior hallways. As an accommodation to our tenants, stickem traps / bait is available for the interior of your unit free upon asking. As a follow up, for extra piece of mind you should carry your own insurance.

No, however a light is available free of charge during office hours on a first come first serve basis. You will be required to leave your license in exchange for the light. License will be returned when light is returned. Light must be returned before the office closes.

Yes, we provide four-wheel carts free of charge. The carts may not be removed from the premises.

Yes, we have rules for everyone’s safety. We enforce the rules through our extensive camera viewing and recording system. Please make sure you understand all rules. A violation of the rules can lead to a fine and/or eviction. 

You must provide a written seven-day notice to the office. It can be in person, mail or by e mail. You must clean your unit (broom clean). You must remove your lock. You must notify the office that your unit is clean and the lock is removed. If you do not notify the office that you have taken all the above steps, then your rent will continue to run as we cannot put the unit back into our rental system. Notification can be made in person, via phone or e-mail.

The doors can operate in the “automatic mode.” If items are left unattended, the door may close and the items under the door may damage the door. This can be very expensive and you are responsible for damages if the cameras show that you did not keep the designated area clear.

 Yes, once access hours are over, silent alarm activates and will be triggered by any motion or door opening. If you trigger the alarm after closing, you will be fined $250.00 and or evicted.

Yes, we have restrooms for customer use during access hours. If you are found abusing the privilege (stealing supplies/leaving a mess) you will be evicted.

Abusive language/aggressive behavior directed toward staff or other tenants is not tolerated. You will be asked to leave and if you refuse, we will call the police to have you removed. Abusive language/aggressive behavior are grounds for eviction.