What type and size storage units are available at El Camino Self Storage?
El Camino Self Storage has a wide range of both indoor and outdoor drive-up units. There are convenient storage sizes from 2’ x 4’ all the way up to 10’ x 20’.
Is El Camino Self Storage a Family-Owned Business?
El Camino Self Storage was stated in 1990 by James and Vincee Viso. Upon their passing, the ownership was carried on by their six children.
Sometimes the office is closed during business hours or the phone goes to the answering service during business hours …. Why?
To help keep our rates the lowest in the City of Santa Clara, we utilized only one person in the office. During such times as showing a unit to a perspective customer, etc. the office will be temporary closed. There will be a sign on the door stating “The manager is on site.” This can occur for a short time. All phone messages will be returned when the manager returns.
What if I do not exit the premises by closing time?
The alarm system is automatically activated after closing time.If you are in the facility after closing time and the alarm is activated you will be charged $250.00 fee on the first offense. The second offense will warrant an eviction.
Can units be reserved in advance?
Yes, units can be reserved up to seven days in advanced.
What kind of documentation do I need to rent a storage unit?
You need a government issued document containing a picture. Documents like driver's license or passport are acceptable.
Do you charge administration fee?
Yes, the current administration fee is $26
What’s the difference between Office Hours and Gate Hours?
The office hours are the hours of operation for the property when the facility manager will be available to assist you with your storage needs or moving and packing supplies.
The gate hours are the hours your rental unit can be accessed using your assigned electronic gate code.
Do I need to provide my own lock?
You can bring your own lock, or purchase a new lock from us. We recommend purchasing a disc lock to ensure the highest level of security.
What security measures do you take to protect my stuff?
El Camino Storage takes care of your belongings. We have electronic gates with coded access, recorded video surveillance, fenced premises, security patrolsand well-lit facilities. Personal locks are available for purchase.