We review our competitor’s rates in the City of Santa Clara daily. We then adjust our unit rates so as to provide the best rates in Santa Clara for that day.
How often are rates raised ?
Rates are reviewed every eight months. Usual adjustments are between zero and ten percent. We guarantee will not be raised above the standardized rate in effect at the time the rate is adjusted.
Do you sell boxes ?
We do not sell boxes, however we collect boxes daily and if available, are given to our customers, free of charge upon request.
Is smoking allowed ?
Smoking is not allowed in the units or buildings. Designated smoking area are 20’ away from any building, unit or door way.
Is your security good ?
In our opinion no storage facility in Santa Clara even comes close to our record. This is due to each of our facilities having in excess of 75 high-definition cameras that record for many days.We have code access, excellent lighting, building and fence alarms. In most cases we can track from the street to movements within the yard and building and back to the street.
Are your facilities well lighted ?
Both Outside and public access areas are well lit with modern LED lights.
Are after hour emergency phones available on premises ?
There is one after hour emergency phone available at each facility. Their use is strictly to summon, police, fire and medical help only.
What makes your facilities desirable ?
Unlike other facilities where there is only one door to enter and then you have to walk some distance to get to your unit, we have multiple roll up door entrances. For the most part, exit distance from the door to your unit is less than 150’.
Do you have freight lifts for above ground floor units ?
Yes, we have multiple freight lifts. They can be used for freight only. The law does not allow people to ride in them.
Are there late fees ?
Yes, they are charged on the eleventh day from the day your rent is due. In other words, starting from the day you rent is due, you have a ten day grace period.